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Contact Info:
Contact Info:
Contact Info:
Technology Main Line: (831) 786-2170
Help Desk: (831) 786-TECH (8324)
eFax: (831) 851-2214
SYNERGY SUPPORt:
SYNERGY SUPPORt:
SYNERGY SUPPORt:
Call the Synergy Support lines for immediate assistance:
Office Staff x2486
Teachers (TOSA) x2488
Visit our Synergy support page to view help docs and how-to videos for teachers.
Visit our Synergy Office Staff FAQ Page for help docs and videos for office staff.
Get remote support by clicking on the icon or going to support.pvusd.net.
Tech Support
Getting the technology assistance you need is quick and easy!
Option 1: Call the help desk at 786-TECH (8324)
Use this option if you need immediate assistance. The PVUSD Help Desk is open from 8:00 am to 4:30 pm every school day and the help desk technicians can remotely assist you just like being with you in front of your computer.
Option 2: Submit a Help Ticket
All staff members have the ability to submit a help ticket directly to our system. This is the most efficient way to request help from your Site Computer Support Technician. The Help Ticket system will automatically email you any time the request is updated or completed and you can add new information as well by simply replying to the help ticket generated email.
Technician Support by School
Technician Support by School
Technician Support by School
School |
Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
Alianza |
None | Nestor Cuiriz | None | Nestor Cuiriz | None |
Amesti |
Benjamin Rodriquez | None | None | Benjamin Rodriquez | None |
Ann Soldo |
Morgen Hansen
|
None |
Morgen Hansen
|
None | None |
Aptos High |
Jeff Ramos
Lesley Ramos
|
Jeff Ramos
Lesley Ramos
|
Jeff Ramos |
Jeff Ramos
Lesley Ramos
|
Jeff Ramos |
Aptos Junior High |
None |
Morgen Hansen
|
None |
Morgen Hansen
|
Morgen Hansen |
Bradley |
None | Juan Carlos Mendoza | None | Juan Carlos Mendoza | None |
Calabasas |
Alfonso Medrano | None | Alfonso Medrano | None | Alfonso Medrano |
Cesar Chavez |
David Ho | None | David Ho (PM) | None | David Ho |
Diamond Tech |
Deborah Berkson (PM) | Deborah Berkson | None | Deborah Berkson (AM) | None |
Duncan Holbert |
Edmundo Silva-Ibarra (PM) | None | Edmundo Silva-Ibarra (PM) | None | None |
E. A. Hall |
None |
Edmundo Silva-Ibarra
Nicolas Perez
|
None | Edmundo Silva-Ibarra | Edmundo Silva-Ibarra |
Freedom |
None | None | Deborah Berkson | None | Deborah Berkson |
H. A. Hyde |
None | Benjamin Rodriquez | Benjamin Rodriquez | None | Benjamin Rodriquez |
Hall District |
Humberto Fernandez | None | Humberto Fernandez | None | Humberto Fernandez |
Lakeview |
Jen Salinas-Holz | None | Jen Salinas-Holz | None | Jen Salinas-Holz |
Landmark |
Israel Zuckerman | Israel Zuckerman | None | Israel Zuckerman | None |
MacQuiddy |
None | Humberto Fernandez | None | Humberto Fernandez | None |
Mar Vista |
Erik Orgell | Erik Orgell | Erik Orgell | ||
Mintie White |
None | Alfonso Medrano | None | Alfonso Medrano | None |
New School |
None | None | None | None | None |
Ohlone |
None | Samuel Torres | None | Samuel Torres | None |
Pajaro Middle |
None | David Ho | David Ho (AM) | David Ho | None |
Pajaro Valley High |
David Russell
Samuel Torres
|
David Russell |
David Russell
Samuel Torres
|
David Russell |
David Russell
Samuel Torres
|
Radcliff |
Nicolas Perez | None | Nicolas Perez | None | Nicolas Perez |
Renaissance High |
Juan Carlos Mendoza | None | Juan Carlos Mendoza | None | Juan Carlos Mendoza |
Rio Del Mar |
Erik Orgell | Erik Orgell | |||
Rolling Hills |
Edmundo Silva-Ibarra (AM) | None | Edmundo Silva-Ibarra (AM) | Nicolas Perez | None |
Starlight |
Deborah Berkson (AM) | None | Israel Zuckerman | Deborah Berkson (PM) | Israel Zuckerman |
Valencia |
None | None | Lesley Ramos | None | Lesley Ramos |
Watsonville Charter |
None | Hany Muhrram (AM) | None | Hany Muhrram (PM) | None |
Watsonville High |
Hany Muhrram
Jacob Jones
|
Hany Muhrram (PM)
Jacob Jones
|
Hany Muhrram
Jacob Jones
|
Hany Muhrram (AM)
Jacob Jones
|
Hany Muhrram
Jacob Jones
|
Technician Support by Person
Technician Support by Person
Alfonso Medrano
Benjamin Rodriquez
David Ho
CCMS: Monday, Wednesday (PM), Friday
Pajaro Middle: Tuesday, Wednesday (AM), Thursday
David Russell
PVHS: Monday, Tuesday, Wednesday, Thursday, Friday
Deborah Berkson
DTI: Monday (PM), Tuesday, Thursday (AM)
Freedom: Wednesday, Friday
Starlight:Monday (AM), Thursday (PM)
Erik Orgell
Edmundo Silva-Ibarra
Duncan Holbert: Monday (PM), Wednesday (PM)
E. A. Hall: Tuesday, Thursday, Friday
Rolling Hills: Monday (AM), Wednesday (AM)
Humberto Fernandez
Hany Muhrram
WCSA: Tuesday (AM), Thursday (PM)
WHS: Monday, Tuesday (PM), Wednesday, Thursday (AM), Friday
Israel Zuckerman
Jacob Jones
Jeff Ramos
Aptos HS: Monday, Tuesday, Wednesday, Thursday, Friday
Jen Salinas-Holz
Juan Carlos Mendoza
Lesley Ramos
Morgen Hansen
Nestor Cuiriz
Alianza: Tuesday, Thursday, 8:00am-4:30pm
Adult Ed: Monday, Wednesday, Friday 12:00pm-8:30pm
Nicolas Perez
Radcliff: Monday, Wednesday, Friday
E. A. Hall: Tuesday
Rolling Hills: Thursday